We’ve been involved in all kinds of change communication. These include restructure, changes of leadership or direction, culture change and innovation. We can influence not only what your employees know, but also what they do and how they feel.
Communicating for change
The lack of appropriate, speedy communication is one of the main reasons that change fails. People won't accept change if they don't understand the implications of it.
But it's not just about rational information. We believe organisations will achieve more if they understand what change may mean emotionally to employees.
Change affects an employee's identity, their sense of self-worth, their feelings of expertise and competence. These are as important as the new reporting line, ways of working, or new colleagues. Acknowledging employee emotions through the communication means change is faster, kinder and more productive.
Talk to us about communication programmes for your change.
Courageous conversations in the workplace
Organisational communication is a vital management tool. In our view, the true power of communication is less about information output than it is about creating permission and space for conversation.
So what we do is more than just the message. It’s also about the facilitation of discussions that are important, brave and give people a voice where previously they might have been silent. This creates understanding, allows new ideas to percolate, and gives employees a sense of their own agency.